What Happens at Your Consultation

Thirty minutes, one clinician, and a plan built around you. Here's what to expect when you book.

Every St James journey starts in the same place: a proper consultation. Thirty minutes with a qualified clinician who listens first.

We'll talk through your concerns, review your skin and medical history, and discuss which options are suitable, including when the answer is to wait or do less.

Your $50 consultation fee is redeemable against your first treatment. There is no obligation to proceed on the day.

When you arrive, you'll be welcomed into a calm, private room. There's no rush and no script. Your clinician wants to understand what brought you in, what you'd love to change and what you've tried before.

Next, we look closely at your skin. We'll consider tone, texture, pigmentation, laxity and anything else that matters to you, and ask about your health, medications and lifestyle so that every recommendation is safe and suitable.

Then comes the part most clients love: a clear plan. Your clinician will explain which treatments are likely to help, how many sessions you might need, what each one feels like, any downtime, and when you can expect to see results. You'll also get honest pricing, so there are no surprises.

Sometimes the best advice is to start gently, combine treatments, or focus on skincare first. Sometimes it's to wait. Either way, you'll leave knowing exactly where you stand and what your next step is.

If you're ready, you can book your first treatment and your $50 comes off it. If you'd like time to think, that's completely fine. Your plan will be waiting whenever you are.

Bring a list of your current skincare and any questions. We'll take care of the rest.